FAQ page
I forgot my Matrimony ID / Password. What should i do ?
Click on the "Forgot Password" link in the home
page and enter your "E-mail address" or "Matrimony ID".
Your "Matrimony ID" and "Password" will be send to you sms
immediately.
How do I change my password ?
Login using your "Matrimony / Email ID" and
"Password".On the "Menu Tab " in the right navigation bar
below then go to "Setting, Click on "Change Password".
Enter your current password.
Enter your new password and confirm the same. Click on
"Change Password" button.
Your new password will be activated immediately and can be
used from the next time you login.
Why am I not able to login? Why is the message "Invalid
Matrimony ID / E-mail ID" or "Incorrect Password" being
displayed?
The password you have entered might be wrong. Alternatively,
you might be having the CAPS LOCK "On". Please check whether the
password is entered in the correct case (Upper or Lower).
Please ensure that there are no spaces in the Matrimony ID
typed. For e.g., it should be NB123 not NB1234.
If you have forgotten your password, please click on the
"Forgot Password" link to retrieve the same.
The E-mail ID you are using to login must be the same one
with which you had registered on the website. Alternate E-mail IDs will not
function.
Can I choose my own Matrimony ID ?
Every Matrimony ID is unique and is allocated by the system.
You cannot choose your own matrimony ID since it is system generated. It cannot
be changed under any circumstance.
I'm registering for my sister/brother and me. Can we both
have the same Matrimony ID?
A Matrimony ID identifies each person uniquely. Please
register separate profiles for you and your sibling.
How long will it take to upgrade my profile, once I make the
payment?
We will upgrade your profile as soon as we receive your
payment. An e-mail confirming your upgradation will be sent to you.
Online Payment
What is online payment and how do I make an online payment?
Online payment is the easiest and fastest mode of payment.
You can make payments through the Internet using your net banking /credit card
/debit card,UPi-Google pay,Phone Pay & Paytm.